TransCanada: Focused on Safety
Safety is paramount in the construction, operation and maintenance of TransCanada’s 68,500 kilometres (42,500 miles) of underground natural gas and oil pipeline in North America, and we’re proud of our safety record. TransCanada employs industry best practices during construction, then follows a rigorous pipeline integrity management program to ensure the safety of the public and the protection of the environment.
Call Before You Dig
Whether you’re building on a jobsite or in your backyard, know what’s below before you dig. Call your One Call Centre free of charge to have your underground utilities located and marked.
All states: Call 811
In case of emergency, call TransCanada:
1.888.982.7222 (Canadian pipelines)
1.888.447.8066 (U.S. Pipelines)
The Right of Way
TransCanada approvals are required for heavy equipment crossing, construction and excavation activities on or near our right-of-ways (RoW) in accordance with your province or state. The RoW is a strip of land usually 15 to 60 metres wide (50 to 200 feet wide) that contains one or more pipelines. The RoW enables TransCanada to gain access to its facilities for inspection, maintenance and testing purposes.
Before You Dig
Whatever the project, call your local One Call Centre at least three days in advance of work to determine the exact location of pipelines and underground utility installations. This helps avoid costly repairs and interruptions of vital services that can occur as the result of a line strike.
Before You Cross
TransCanada approvals are required for crossing over our RoW to reduce the risk of pipeline damage and protect the public and the environment. Companies, utilities and landowners require approval from TransCanada to cross our facilities or conduct work within our pipeline RoW. If there is any planned work on your property, contact a TransCanada representative for a Crossing Agreement at least two weeks before crossing.
In Canada: Contact your local One Call Centre, or send your request to firstname.lastname@example.org
In the US: Contact 811, or send your request to email@example.com
Before You Build
Canada: For all development enquiries within 200 metres of the pipeline or 750 metres of compressor stations, contact TransCanada’s agent Lehman & Associates at 1.866.602.0663. This includes, but is not limited to permanent buildings and accessory structures such as pools, sheds, parking lots, decks, greenhouses, garages and fences.
US: Call 811 three business days prior to any ground disturbances or excavation. A TransCanada representative will meet with you to discuss your plans and attend any ground disturbance activities near or within our pipeline right-of-way.
We use a variety of markers and signs to mark the general location of our pipelines, which are typically placed at intersections and heavily congested areas. However, pipeline markers should not be relied on for the exact location, path or depth. Our pipelines are buried at various depths, which can only be accurately determined by a TransCanada representative. For this reason, activities such as erecting structures and planning trees within the RoW are restricted until authorized by TransCanada. Please call your local One Call Centre, and TransCanada will send a representative to your proposed excavation site to mark buried utilities at no cost to you.
Our safety programs and operational philosophy have protected the public and environment for more than 60 years.